Shipping & Delivery

All orders ship from New Jersey with tracking. Here is what to expect after you order.

Shipping rates

  • Standard: $8.00
  • Express: $15.00

You will see the available options, prices and estimated delivery times at checkout before you pay. Delivery estimates are not guaranteed and can change because of carrier delays, weather or holidays.

Where we ship

We currently ship to addresses in the United States only. Perfume contains alcohol and is regulated for air shipping, so carriers may limit delivery to some PO Boxes, APO/FPO/DPO addresses and parts of Alaska and Hawaii. If we can't ship to your address, we will contact you and, if needed, refund you in full.

Processing time

  • Orders are processed within 2–4 business days (Monday–Friday, excluding US federal holidays).
  • Orders placed on weekends or holidays are processed starting the next business day.
  • During busy periods and sales, processing may take a little longer. If there will be a significant delay, we will email you.

Tracking your order

When your order ships, we email you a tracking number. You can also check it on our Track your order page or in your account. Orders with more than one item may arrive in separate packages, each with its own tracking number.

Address changes

Please double-check your shipping address at checkout. If you spot a mistake, contact us right away. We can update the address only if the order has not shipped yet.

Delayed, lost or damaged packages

  • If your tracking hasn't updated for 5 business days, or your package hasn't arrived within the estimated time, contact us and we will check with the carrier.
  • If tracking shows delivered but you can't find the package, or your order arrives damaged or leaking, see our Returns & Refunds page.

Sales tax

Prices are in US dollars. Sales tax, where it applies, is calculated at checkout based on your shipping address.

Questions?

Email info@cccfragrancehouse.store or call (973) 454-6711, Monday–Friday, 9am–6pm ET. Read the full Shipping Policy or visit our FAQ.